RETURN POLICIES
14 Day Satisfaction Guarantee on all apparel/accessories (leggings, hammocks, etc)
Realize you need a different size? Aren’t happy with your item? Bought the wrong design or color by mistake? No problem! We offer 14 days for you to make a
change in size, exchange (for equal priced item, if in stock), repair, or refund!
Returns must be shipped, along with note of issue AND return shipping address to:
Loyalty Pet Products
ATTN: EXCHANGE/REFUND/REPAIR (Choose one)
40991 Horseshoe Rd
Punta Gorda, FL 33982
30 Day Satisfaction Guarantee on all STEEL work (shears, stripping knives, rakes, etc)
We stand by our products and will gladly refund our customers if our shears do not meet your standards of quality within 30 days of purchase. Policy does not include loss, theft, drops, product malfunctions due to excessive or abusive use of shears. The guarantee is only available to the original purchaser and is not transferable. Original receipt or invoice is needed at time of return. Customer is responsible to pay for shipping and handling. Product must be returned in sturdy packaging with product bubble wrapped.
Purchaser must sign up on our e-mail list within thirty (30) days of purchase to qualify full refund.
Returns must be shipped, along with note of issue AND return shipping address to:
Loyalty Pet Products
ATTN: EXCHANGE/REFUND/REPAIR (Choose one)
40991 Horseshoe Rd
Punta Gorda, FL 33982
Shipping Policy
Orders are processed within 1-3 business days.
Shipping Options within the US:
– $5.95 First Class Mail with tracking (3-5 business days)
– Free Shipping on US Domestic 48 States on orders over $49.99
International Shipping ($50 minimum purchase):
$29 Flat Rate Express (2-10 business days) Import taxes and fees charged by the destination country are not included.
Sharpening Services
Loyalty Pet Products aims to begin sharpening services in 2022! Please inquire to [email protected] to see if we can accept your items to be sharpened as we continue to grow this service for you!
For Questions or Business Inquiries
Loyalty Pet Products
40991 Horseshoe Road
Punta Gorda, FL 33982
[email protected]
863-576-5109
